A little clarity.
A lot more confidence.
Find the right product, understand the information behind it, and get help with your order.
Choosing & using GK
Which product is right for me?
Choose GK Surface for suitable surfaces, GK Hand Sanitiser for hands, GK Air for indoor air care, GK Concentrate for specified diluted applications, and GK Paw Sanitiser for pet paws. Compare the product ranges.
Can I use household disinfectant on my pet?
Use a product intended for the application. GK Paw Sanitiser is the dedicated paw-care range. Surface and Concentrate are household products; do not substitute them for direct paw care. Follow the label when cleaning pet accessories.
What should I know when using GK around children?
Choose the appropriate product for the surface or item. Follow the directions, contact time and any rinsing requirements, and store products out of children’s reach. Household surface disinfectants are not for application to a child’s skin.
Do I need to dilute GK Concentrate?
Yes. Preparation depends on the application and pack. The 2L and 5L dilution guide (PDF) covers our Floral 2L and 5L packs. For Floral 500ml, follow the directions on the bottle for your application and contact time.
Are Surface Wipes the same as hand wipes?
GK Surface Wipes are for suitable surfaces. Follow the wipes pack directions. Choose a dedicated hand-care product for hands; the Surface spray’s instructions and test reports are not wipe-specific documentation.
Can I mix GK with another cleaning product?
Follow the selected product’s label. Do not mix cleaning chemicals or substitute another cleaner for the water specified in a dilution guide. Ask our Malaysia team if your intended application is unclear.
Testing & product information
Where can I find reports and safety information?
Open Products, choose a range, then select Testing & Safety. Available reports, safety data sheets and usage guides are grouped with the relevant product.
How should I read a test result?
Check the tested product, organism, concentration, surface and contact time. Results apply to the conditions stated. A safety data sheet provides handling information; it is not an efficacy report.
Does the GK Air SARS-CoV-2 result measure airborne virus removal?
The published result concerns hard, non-porous surfaces. It does not measure airborne virus removal. Read the GK Air Testing & Safety information for its scope.
Can the same report be used for every GK product?
No. Match the report to the exact product and format. For wipes, Paw Sanitiser or a variant without the document you need, contact Jeremy for help.
Ordering & delivery
Can I buy from your official Shopee store?
Yes. Visit GK GermKiller Malaysia on Shopee ↗. This opens our store, where you can choose your items and check current availability. Shopee orders are placed and managed on Shopee.
How do I order from this website?
Visit our official Shopee store to choose your products and complete your purchase. Contact Jeremy for business enquiries or help with an existing website order.
Where can I check delivery charges?
See our Shipping & Delivery page for the website’s delivery information. For Shopee purchases, check the delivery options shown in Shopee at checkout.
Can I collect my order or arrange my own delivery?
Contact Jeremy to arrange pickup at 100, Jalan 14D, Kampung Baru Ampang, 68000 Ampang, Selangor. View contact and pickup details.
What if my order is wrong, damaged or needs a change?
Contact Jeremy promptly with your order details and, for damage, clear photos. See the Returns & Refunds policy for website orders. Use Shopee’s order support for purchases made there.
Business & local support
Do you supply larger quantities or 5L formats?
Selected ranges include 5L formats. Tell us about your business requirements, preferred products and quantity so the Malaysia team can advise.
Who can help me in Malaysia?
Speak with Jeremy at +60 17 318 8612 or info@gkgermkiller.com.my. Our Contact page includes office and pickup details.